– Transit Access & Assistance

– MTA Access-A-Ride (Paratransit)
Free shared-ride van service for people whose disabilities prevent them from using the subway or bus. Operates 24/7 citywide.
Phone: 877-337-2017 (NYC area) or 718-393-4999
You can also dial 311 (ask for Access-A-Ride) or book trips online at mta.info or access.nyc.gov.
 

– Reduced-Fare MetroCard (MTA)
50% off bus and subway fares for NYC residents age 65+ or with qualifying disabilities. Reduced fares also available on express buses and commuter rail.
Apply in person or by mail. Applications accepted at MTA Customer Service Centers (130 Livingston St, Brooklyn) or at mobile sales sites.
More information at mta.info.
 

– Fair Fares NYC
Half-price fares for low-income NYC residents. Discount applies to buses, subways, and Access-A-Ride trips.
Apply online at nyc.gov/accessfairfares through NYC HRA.
 

– Housing Help & Tenant Rights

– NYC Right-to-Counsel (Universal Access)
Free lawyers for low-income tenants facing eviction.
If you're in Housing Court, attend your hearing and say: “I want a lawyer.”
You can also call 311 and ask for the Tenant Helpline or email civiljustice@hra.nyc.gov.
 

– Housing Court Answers
Helpline for eviction issues, repairs, NYCHA, rent arrears, and more.
Phone: 718-557-1379 or 212-962-4795 (Mon–Fri, 9am–5pm)
Bronx Housing Court line: 718-466-3025.
 

– Legal Aid Society – Bronx Neighborhood Office
Free legal help for tenants, including eviction defense, harassment, and help with benefits.
Address: 260 East 161st St, Bronx, NY 10451
Phone: 718-991-4758 (tenant defense and elder law)
Group Advocacy Line: 212-577-7988 (Mon–Fri, 10am–4pm)
Email: housinggrpadv@legalaid.org
 

– NAICA (Neighborhood Association for Inter-Cultural Affairs)
Bronx nonprofit providing eviction-prevention services and landlord-tenant help.
Phone: 718-538-3344 ext. 100
Email: EvictionPrevention@naicany.org
Main Office: 1527 Southern Blvd, Bronx
 

– BronxWorks Tenant Defense Program
Free eviction-prevention, housing stabilization, and legal support.
Admin Office: 60 E. Tremont Ave, Bronx, NY 10453
Phone: 646-393-4000
Email: legalsupportcenter@bronxworks.org
 

– Legal Services NYC – Bronx Office
Free legal assistance for housing, immigration, benefits, utilities, and more.
Intake Line: 917-661-4500 (Mon–Fri, 9:30am–4pm)
 

– City Bar Justice Center – Legal Hotline
Free legal advice for low-income New Yorkers on housing, family, benefits, and civil matters.
Phone: 212-626-7383
Hours: Mon–Thu 10am–12pm & 2pm–4pm; Fri 9am–12pm
Online intake available.

– Food Banks & Meal Services

– BronxWorks Food Pantries
Multiple Bronx locations offering client-choice groceries.
Food Appointment Hotline: 646-596-1316
Admin Office: 60 E. Tremont Ave, Bronx, NY 10453
Main Phone: 646-393-4000
 

– POTS (Part of the Solution)
Free hot meals and a full-service grocery pantry.
Phone: 718-220-4892
Email: information@potsbronx.org
– Locations:
• 2759 Webster Ave
• 2450 Grand Concourse, Bronx, NY 10458
 

– NeON Nutrition Kitchen – Hunts Point
Emergency groceries for families and seniors.
Address: 198 E. 161st St, Bronx
Hours: Tue/Wed/Fri, 9am–12pm
Phone: 718-537-5395
 

– NYC Food Finder Resources
Dial 311 and say “food pantry” to find nearby food support.
Online search: maps.nyc.gov/foodhelpnyc or portal.311.nyc.gov

– Senior Services

– NYC Aging Connect
Information and referrals for older adults, including home care, meals, benefits, and senior centers.
Phone: 212-244-6469 (Mon–Fri, 8:30am–5:30pm)
After hours, dial 311.
More info at nyc.gov/aging.
 

– Citymeals on Wheels
Delivers meals to homebound seniors across the Bronx.
Phone: 212-687-1234
Email: info@citymeals.org
 

– BronxWorks Senior Services
Senior centers, meal programs, fitness classes, and case management.
Admin Office: 60 E. Tremont Ave, Bronx
Phone: 646-393-4000
 

– Bronx House – Weinberg Older Adult Center
Free senior center offering lunch, fitness, arts, and social activities.
Address: 990 Pelham Parkway South, Bronx, NY 10461
Phone: 718-792-1800 (ext. 225 or 228)

– General Legal Assistance & Civil Rights

– Citywide Free Legal Help
Bronx residents can receive free help with issues related to benefits, utilities, consumer rights, and city agencies through organizations like:
• Legal Aid Society
• Legal Services NYC
• NYLAG
• City Bar Justice Center
*Most referrals are available through 311.
 

– NYC Commission on Human Rights
For discrimination based on housing, employment, disability, age, or bias.
Dial 311 or visit humanrights.nyc.gov.

– NYC 311 & City Services

– NYC 311
The main city information and service line.
Call 311 (from NYC) or 212-639-9675 (outside NYC).

– Use 311 for:
• Housing complaints
• Trash/street issues
• SNAP, benefits, utilities
• Transit questions
• Legal help
• Food pantry locations
• Senior centers
• Reporting city service problems
 

– 311 Online & Text
Website: portal.311.nyc.gov
Text: 311-692 for automated answers.